Introduction

This section provides an introduction of the document which includes the purpose of the document, its intended audience and overview of the document.

1.1) Pakretailers Privacy Policy

It governs the privacy terms and conditions of the Website and App known as ‘Pakretailers’, located at http://www.pakretailers.com/ Any capitalized terms not defined in this Privacy Policy Statement, have the meaning as specified in our Terms of Service.

Pakretailers (“us”, “we”, or “our”) operates the http://www.pakretailers.com/ website (the “Service”).

This page informs user about our policies regarding the collection, use and disclosure of Personal Information when user uses our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy terms.

1.2) Purpose of Document

Pakretailers Privacy Policy applies to the processing of information that we collect when you visit or use our Website/App or services or when you communicate with us in any way. We collect various types of information from users, including personal information that can identify you referred to as “Personally Identifiable Information”.

We value the privacy of users and strive to ensure the security of your personal information. In addition to complying with this Privacy Policy, we will not disclose any personal information or potential personal data.

1.3) Overview of Document

By using our services or providing your personal information, you agree to this Privacy Policy. If you do not agree with the provisions of this Privacy Policy, please do not provide us with your personal information or use the Service.

The Privacy Policy available on Pakretailers website shall supersede all other channels and shall considered to be updated. Privacy Policy can be amended/changed/updated by the company at any point of time without any prior notice or consent.

Generally, you control the amount and type of information you provide when using our website. As a Visitor, you can browse our website to find out more about our website and are not required to provide us with any Personally Identifiable Information.

2) Information You Provide

We collect and use your personal information in order to comply with the requirements under all applicable laws in Pakistan which are amended from time to time. The information that we capture includes your name, phone number, CNIC number, First name, Last name, and/or your geographical location to improve service delivery and safeguard the privacy of customers.

2.1) Information Automatically Collected

When you use our Website/App, we automatically collect certain information by the interaction of your mobile phone or web browser with our Website/App. Such information is typically considered “Non- Personal Information”. The following information is also collected.

2.1.1) SMS

We require SMS_RECEIVE & READ_SMS permission to access and to auto-populate OTP required for user registration and forgot processes; creating convenience and improving the user experience at sign-up and forgot password.

2.1.2) Log Data

We collect information that your web browser sends whenever you visit our Service. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version and the pages of our Service that you visit. The time and date of your visit, the time spent on those pages and other statistics are also logged.

2.1.3) Cookies

Our website uses “Cookies” to record the portions of our website visited by you. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Contents that you see on our website. You can choose to use your browser’s configuration tool to reject our cookies. However, this may affect your use of the service. We never place Personally Identifiable Information in Cookies.

2.1.4) Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website to which you are headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet. Your Internet Website provider name, web browser type, type of mobile device, and computer operating system are also part of that information. We use all of this information to analyze trends among our users to help improve our website.

2.1.5) Your Consent

By using this Web site, you agree to the terms of our Online Privacy Policy and to Pakretailers processing of Personal Information for the purposes given above as well as those explained where Pakretailers collects Personal Information on the Web.

2.2) Retailer/ Pakretailers Financial Services Retailer Information

In order to identify or verify Retailers/ Pakretailers Financial Services Retailers accounts, we may receive information about them from third-party verification services and credit reporting agencies. For retailers, Pakretailers financial services retailers and/or consumers who use our services, we may record account transactions, transaction location, and information about their computer or device (if applicable). If retailers/ Pakretailers financial services retailers provide membership programs or coupons through this service, we may ask customers to provide retailers/ Pakretailers financial services retailers information such as name, CNIC number, and/or mobile phone number.

3) Use of Information

We use your personal information to provide you with the functions and features of the service and to ensure the safe and effective use. This information also allows us to verify your identity, monitor suspicious or fraudulent activities, communicate with you, enforce our agreements with you, and provide the best experience for all customers. We can also use this information to evaluate how our members use the service and to improve offerings. We may use certain information about you without personally identifying you to a third party.

The information is also used to process and complete transactions, send related information including transaction confirmations and invoices. Manage customer use of the service, answer inquiries and comments, provide customer service and support.

4) Information Sharing & Disclosure

Pakretailers does not rent, sell, or share personal information about you with other people or non-affiliated companies except to products or services you have requested, when we have your permission, or under the following circumstances. We provide the information to trusted partners who under confidentiality agreements. These companies may use your personal information to help us communicate with you about offers from us and our marketing partners. However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Pakretailers terms of use, or as otherwise required by law.

We will transfer information about you if Pakretailers is acquired by or merged with another company. In this event, Pakretailers will not notify you before information about you is transferred and becomes subject to a different privacy policy.

4.1) Third Party Services

Pakretailers does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Pakretailers behalf unless such transfer is legally required. Similarly, it is against Pakretailers policy to sell Personal Information collected online without user’s consent.

4.2) Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5) Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

We provide mechanisms for updating and correcting your personally identifying information for many of our services.

Pakretailers system uses encryption, firewalls and other technology and security procedures to help protect the accuracy and security of sensitive personal information and prevent unauthorized access or improper use.

6) Links to Other Websites

Pakretailers Website/App may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. Please note that if you use a link to go from our website to another website, our privacy policy no longer applies. Your interaction on other websites (including websites linked to our website) are subject to the rules and guidelines of the website itself. Please read the rules and guidelines before proceeding.

7) Privacy Policy Updates

We reserve the right to periodically modify this Privacy Policy to update information practices at any time without any prior notice and encourage users to review the Policy to stay up to date. If we make material changes to this policy, we may notify you on our website, by a blog post, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7.1) Questions About Our Privacy Practices or Privacy Policy

If you have any questions/complaints/suggestions/feedback about Pakretailers, please contact us on https://www.pakretailers.com/

support@pakretailers.com

Contact: 03-111-999-800

Physical letters/documents/applications can be sent to:

Retailer Trends Pvt. Ltd. 32-E, Prime Lane, Saman Burg, Johar Town, Lahore, Pakistan.